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Refund Policy
- We will gladly accept any undamaged and unsacratched glasses within 7 Days of purchase for a refund or an exchange.
- Customer needs to return the parcel through any courier on his own expense to our address.
- Delivery Charges will not be refunded.
- Refund requests will be processed within 2-3 working days after receiving the return products.
- For any query, Whatsapp Us 03157669777
Steps to follow
1. Repack Parcel
Make sure that the item should be packed safely. Damaged item will not be accepted.
Write Information: Your name on the order by which you place your order, your phone number and further details of order like order
2. Ship to
Customer needs to return the parcel via traceable delivery i.e. courier or registered post on his own expense to the following address:
Name :Peachmart Returns Department
Address: Near Akram Traders Kachari Chowk Jhang.
Telephone Support : 03157669777 ( 10:00 AM to 5:00 PM Monday – Saturday )
3. Wait call from our customer care
When we receive your parcel, our representative will call you, and then we will exchange/ refund you in 2-3 days.
For Customize Glasses Refund Policy
The extra amount of Lenses will not be refunded. Only the Frame amount will be refunded. This rule apply only when the prescription is right and customer doesn’t want it for any possible reason.
If the prescription is right, then the lense amount will be deducted.
- For Screen/Transition Glasses 1000Rs will be deducted.
- For Screen+Transition Glasses 2000Rs will be deducted.
If the prescription is wrong, then the company recheck it, and will refund the entire amount.